Friday, November 23, 2012

Advancing into the 21st Century (at last!)

At my last job, I worked in a company that sold the latest in phone systems. We had phones with extensive programming. They were easy to use, and for the most part, we took it for granted. Then I started working at my present job, which I love, but our phone system is so old, I tell people it came over on Noah's Ark! It has one modern feature - voice mail. But even at that, the voice mail is antiquated. For instance, if one has been away from one's desk, when returning it's possible that four or five voice mail messages have arrived. Here's the kicker: the latest voice mail has to be dealt with before the next one can be heard. Your choice is: save or delete. That's it.

Main console. 5 of these buttons actually work!

My desk phone.

You may be wondering why our company hasn't updated our system. Here's the reason. Almost ten years ago, the large institution that owned us, sold us. However, the new company wanted to keep things stable, so they opted to lease the building in which we worked - it was fully fitted for our business. Along with that lease, was all of our furniture and our telephones, which work off the phone system of the institution. This has been a challenge - especially of late. To our knowledge, there are two technicians in the US who know how to work on the system, and for some things, there are no longer any parts. Interesting!

Fast forward to the week after Thanksgiving. Because of the new lease negotiated for next year, we are going to have our own phone system - a brand new, state of the art system! Yay! I'm very excited about this!

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